With more than a decade of leadership in operations, collections management, and client services, Jeffrey Whitley II founded Opportunity Solutions Management (O.S.M.) to help organizations streamline processes, strengthen compliance, and unlock sustainable growth. Drawing from extensive experience in optimizing team performance, managing regulatory requirements, and driving measurable results, Jeffrey Whitley II brings a solutions-focused approach to every client engagement.
Before establishing O.S.M., Jeffrey Whitley II held leadership roles across financial services, hospitality, and training & development—most recently serving as an Operations Manager and Lien Specialist, where they implemented strategies that reduced outstanding debt, improved client satisfaction, and enhanced compliance. This diverse background shaped his vision for O.S.M.: combining data-driven insights with strategic innovation to deliver tailored solutions for businesses navigating complex challenges.
Studied Mass Communications at Norfolk State University and has certifications in business, analytics, and consulting management, using these tools and knowledge he leads O.S.M. with a commitment to operational excellence and long-term client success.