Bump That Radio

Situation

Bump That Radio, an internet radio station based in Chicago, Illinois, approached Opportunity Solutions Management for organizational support. Despite being well-established, the station was run solely by one individual, who needed assistance with back-office management and delegating tasks. After a 30-minute consultation, OSM identified key areas where streamlined processes and organizational improvements could enhance operations.

Objective

To establish simple, scalable processes and procedures that support operational efficiency, improve delegation, and enable smoother workflow for Bump That Radio’s team.

Solutions

To support Bump That Radio’s growth and operational efficiency, OSM provided targeted solutions that included creating structured systems to enhance delegation and organization. Key actions included:

• Strategic Planning: Developing a foundational system to centralize operations and streamline communication.

• Operational Streamlining: Designing a clear submission process for artists, from initial contact to interview preparation.

• Operational Onboarding: Simplifying employee onboarding and ensuring smooth access to necessary resources and files.

These solutions ensured that staff could manage information seamlessly, distribute content efficiently, and maintain clear communication channels for driving a more organized workflow.

Results

Once the client approved the recommendations, OSM implemented the following actionable steps:

• Foundational System Setup: A centralized foundational system was created to organize files such as artist EPKs, cover art, and bios. This streamlined communication between staff and external contributors.

• Artist Submission Process: A submission in-take and structured procedures were developed, ensuring a clear pipeline for artists while establishing milestones from entry application to interviews.

• Employee Onboarding: A straightforward onboarding walkthrough was conducted, enabling employees to quickly adapt to the new system.

The results were significant. Workflow efficiency improved drastically, and the client successfully delegated critical tasks to their team. This allowed for faster responses to operational needs, improved preparation for upcoming shows, and more effective distribution of artist information throughout the station.

Key Takeaway

The introduction of streamlined processes and a centralized foundational system transformed Bump That Radio‘s ability to manage operations effectively. Bump That Radio’s leadership noted that the enhanced structure reduced their workload and allowed their team to focus more on creative and strategic priorities, ultimately contributing to the station’s continued growth and success.